FAQ
Questions operators ask before a pilot.
Short, direct answers on how Convertfy fits alongside your CRM, compliance, and commercial setup.
Is Convertfy a bonus engine?
No. Convertfy can display approved offers and recovery experiences, but the operator controls bonus eligibility, terms, wallet logic, and fulfilment.
Does Convertfy replace CRM?
No. Convertfy acts earlier in the funnel, before CRM can usually react. It is designed to complement CRM, not replace it.
Can we run a control group?
Yes. Control groups are one of Convertfy's key differentiators. Operators can hold back a percentage of eligible users to compare exposed and unexposed performance.
How fast can we test it?
A first test can start with one JavaScript tag and a limited recovery layer. Deeper attribution can be added later through backend events.
Does Convertfy process payments or player funds?
No. Convertfy does not process payments, custody funds, manage redemptions, or change wallet balances.
Can we control where campaigns appear?
Yes. Operators can configure eligible pages, trigger conditions, frequency caps, messages, CTAs, and campaign rules.
Is pricing fixed or performance-based?
Convertfy can be structured around performance, recovered value, or a pilot model depending on the operator's funnel and measurement setup.
Can Convertfy work with Google Tag Manager?
Yes. The lightweight script can be installed directly or through GTM, depending on the operator's frontend setup.
Still have a question? Email us athello@convertfy.io or book a demo and we will walk you through it.
Recover more value from the traffic already in your funnel.
See the recovery layers in action and discuss a pilot structure built around measurable uplift.